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Usually we
don't charge your card or cash your cheque until we ship the goods.
Once
we have your order we will start to assemble the order. With many of the items
being made to order we keep your details safe and process it as the order is
ready to ship.
However, there are some exceptions
detailed below: -
#Special Orders
If we are ordering an item in for you
that we might not normally keep in stock or is being made especially for your
order we reserve the right to charge your card or cash your cheque. This
includes items from the Port Wynnstay range as these are made to order.
#Cheque
In principal we would not cash
your cheque unless we either have the goods or are certain they are
coming in and know the timescale. With our regular customers, i.e. known
to us, this usually means we send the goods and pay the cheque in to the
bank simultaneously trusting it will clear. However, we reserve the
right to wait for the cheque to clear before sending the goods.
{we apologise for this
worsening of terms. As usual its one person spoils it for all by
ordering goods and then cancelling the cheque}
#Card
We won't charge your card until your order is packed.
There are exceptions to this such as when
we order items directly for you from the USA or made to order items as
detailed above.
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