Contact Details

www.NGTrains.com & EDM models can be contacted at: -

EDM Models, 19 Briar Avenue, Acomb, York YO26 5BX   UK.       

By Phone  on 44 (0) 1904 331973 between 6pm and 9pm UK time

by email [just click on the e-mail image to the right]      {preferred method}

No Callers

Please

• EDM models isn't anyone's full time job [yet] and I still work during the day. Occasionally the day job means I don't get home until late or am away for several days. EDM stuff gets dealt with as soon as I get home.

• EDM models attends a number of exhibitions and we also do things on the Festiniog Railway so sometimes we're not here at weekends. We still deal with stuff as soon as we can.

• EDM manufacture our own range and do custom model making. Its not always possible to answer the phone. If I'm resin casting I have less than three minutes to get the mix into the mould or it sets! I will call you back as soon as I can.

The long and short of it is that we can't be by the phone all the time but we will get back to you if your leave a name & number.

• Yes e-mail might be a bit less personal than a phone call but in an e-mail I have a written record of your requirements.

• The stock isn't necessarily near the phone so its easier to check and e-mail you back.

• E-mail is less time constrained. I won't phone you after 9pm but I would send you an e-mail as I am often doing model stuff through until midnight. I can send it at my convenience and you can read it at yours

Another sign of the times is that we have a strict set of junk mail filters on our incoming e-mails with three different systems looking for dodgy ones. Having supervised them for a while reviewing what they want to bin before letting them we have now let them loose.

   here's a few things that'll get your mail binned